Order Management & SCM Specialist (Mid-Level)-Manila (Remote)

Experience: 3–5 years
Location: Manila (Late Evening & Night Shift – PST Coverage)
Engagement Type: Non-Field

Role Overview

We are hiring an experienced Order Management & Supply Chain Specialist (Mid-Level) to drive global order execution and supply chain reporting. This role requires ownership of order lifecycle management, PO handling, inventory tracking, and contract manufacturing support, with daily collaboration with US-based stakeholders and customers during PST hours.

Key Responsibilities

• Lead order lifecycle processes: intake, validation, confirmation, delivery confirmation, and RMA handling.
• Own PO lifecycle reporting: publish trackers, analyze deviations between estimates vs actuals, support invoice-to-PO matching.
• Resolve Master Data Management (MDM) issues and escalate exceptions where required.
• Coordinate with manufacturing partners for rack manufacturing and staging orders.
• Prepare weekly reports on inventory health, PO status, STO (Stock Transfer Orders), and open issues.
• Drive issue resolution within defined SLOs.
• Engage daily with US counterparts to ensure alignment and issue resolution.

Skills & Qualifications

• 3–5 years of experience in Supply Chain Operations, Procurement, or Order Management.
• Strong experience with ERP systems (SAP or equivalent).
• Hands-on knowledge of PO management, RMA processes, and inventory tracking.
• Strong reporting and analytics skills with Excel/Google Sheets.
• Ability to work in a cross-functional, global, customer-facing environment.